Will it cost me more to use Freight People instead of a carrier?
No. Generally companies are financially better off using a broker. This is through leveraging Freight People’s knowledge of the best carrier for each delivery location, as well as group buying power. Aside from the hard dollar savings, there are a number of soft savings like time efficiency, automation and error reduction.
Do Freight People have their own trucks?
No, we don’t. We’re not a carrier, we’re a freight broker which means we find the best freight providers and deals for you to meet any of your freight and logistics needs and make it easier for you to manage your freight business.
Can you integrate your freight management software with my ERP software?
Will I lose my existing carrier rates and relationships if I work with Freight People?
We work with all the leading carrier’s in Australia and can maintain any existing deals with those carriers through our freight management software. Through our bulk buying power though, we can often find better rates for you and save you money. We then consolidate all those rates through our system so you only have to pay one consolidated invoice with all your freight reconciled.
Who do I call if I have a problem with a carrier or lose a shipment?
You always have a single point of contact within Freight People for any problem regardless of the carrier you’re working with. If we can’t solve the problem, we can escalate and chase things on your behalf as well.
If one of my carriers is unable to operate for any reason, how quickly can I switch to a new carrier?
Different carrier options can be enabled within minutes. Freight People have a relationship with almost all major freight companies in Australia. Our strength is on knowing which carriers to use for what and understand there is always a need for backups. This has become even more prevalent in today’s world of pandemics and cyber security.