What It Is Like To Use a Freight Broker for Your Business Deliveries

17 October 2018       Blog

When it comes to logistics and delivery services for a workplace, much like anything in life; fear of the unknown often keeps people from exploring new possibilities. Even if these possibilities could save a business a lot of time and money. Plenty of businesses can appreciate a huge range of brilliant benefits by switching over to Freight Broker Australia but they refrain from doing so because they just don’t know what it is like to use specialised services such as ours. If you have been pondering on whether you should make the switch or not then this is the right article for you because we are going to explain exactly what it is like to use our services to get your products delivered down your supply chain.

It All Starts With That First Interaction

You can contact Freight Broker Australia by either giving us a call or by filling out our online contact form. If you choose to fill out our online contact form, the right operator will be in contact with you shortly to handle your inquiry.

Information Sharing

Next, we will need to find out more about your business and your delivery requirements. Just how big is your shipment? Where are you sending these items? What are your transportation needs? Does your cargo require special attention as in the case with spoilable goods or fragile items? How frequently do you need your products to be collected and delivered? Our staff will ask you various questions in order to get to know your company better and to find out exactly what your freight needs are.

Comparison And Negotiation

When we have all the information at hand, our brokers will start devising the best routes and establish the best transportation plan for your specific need. We will compare prices of our carriers, negotiate rates, negotiate additional help such as packaging and more for you and will then get back to you with a detailed quotation for your freight. Book Your Freight If you are satisfied with the rates and arrangements then you can book your freight. Our staff will constantly be in contact with you to arrange pickup dates, arrange warehousing and to provide you with information about the delivery date and time.

We Take Care Of All The Rest

Our skillful employees are there to serve you and will take care of your cargo as well as all related duties for you. We arrange everything from the carriers to warehousing to those who assist with loading and unloading. Our teams take full control over freight management and will even make the arrangement with your customers for the delivery and unloading of goods

Receive Auto Updates

Freight Broker Australia uses the latest cloud-based software which enables us to provide you with up to date information on the exact location of your freight. You will receive constant updates on your freight and you will be notified every time your cargo reaches a specific destination, gets booked in for warehousing or whenever items are switched amongst carriers. With our auto updates, you will always know exactly where your goods are and when they are to be delivered. There couldn’t be a simpler way to get your goods delivered down your supply chain. All you have to do is make the call, give us your details and we will take care of all the rest. You will also be kept up to date on the location of your cargo which makes it easy to communicate with your customers. Our personalised services are designed to meet your companies unique needs so and our vast networks make it easier for your company to grow and expand across Australia.